Troubleshooting Your Internet Connection
No devices can connect to the Internet Yes - All lights on the modem green? Yes – All lights are green Power cycle modem Wait 3 minutes and try to connect Still unable to connect to the Internet? Reset Modem Wait 3 minutes for all lights to turn ...
How to Power Cycle the Modem
Summary Power Cycle the Modem Sometimes it is necessary to shut down your cable modem connection completely when something isn't functioning properly. This is similar to restarting your computer. To power cycle your cable modem and restore ...
How to Reset your Modem
Summary Resetting your Modem Sometimes it is necessary to reset your modem connection completely when something isn't functioning properly. This resets all settings on the modem to their default settings. To reset your modem and restore connectivity, ...
How to Forget a Wifi Network
Windows 7: Start Network and Sharing Center. In the Tasks pane, click Manage wireless networks. Right-click the connection you want to delete, and then click Remove network. In the Manage Wireless Networks - Warning dialog box, click OK. Mac OS ...