How to Reset your Modem

How to Reset your Modem


Summary

Resetting your Modem

Sometimes it is necessary to reset your modem connection completely when something isn't functioning properly. This resets all settings on the modem to their default settings. To reset your modem and restore connectivity, follow the directions below. Note – If you changed the default WiFi settings, this process will remove your customized settings and restore the default WiFi SSID and password

Resetting your Modem

  1. Locate the red reset button on the back of your HyperLink modem.  This button is recessed and next to the power jack


  1. Make sure the modem is powered on
  2. Using a paper clip or pen, press and hold the reset button for 5 seconds 
  3. Wait three (3) to five (5) minutes for the modem to resync.





    • Related Articles

    • Setting Up Your DSL Modem

        How to Set Up Your DSL Modem 1 Shut down and turn off your computer. 2 Insert one end of the yellow Ethernet cable found in your Modem Kit into your computer’s Ethernet port, and the other end into the modem’s yellow Ethernet port. 3 Please insert ...
    • How to Power Cycle the Modem

      Summary Power Cycle the Modem Sometimes it is necessary to shut down your cable modem connection completely when something isn't functioning properly. This is similar to restarting your computer. To power cycle your cable modem and restore ...
    • Troubleshooting Your Internet Connection

      No devices can connect to the Internet Yes - All lights on the modem green?  Yes – All lights are green Power cycle modem  Wait 3 minutes and try to connect Still unable to connect to the Internet? Reset Modem Wait 3 minutes for all lights to turn ...
    • How to change the password in Smart RG Gateway modem

      1 First of all, log in to the router page. For that open an Internet browser and type http://192.168.1.1 into the address bar, press Enter. Note: If the setup page does not load, try using another Internet browser. Also, confirm that the gateway is ...
    • How to Reset POP Settings for Apple Mail

      1. Open Apple Mail 2. Click the Upper left, click Mail, Preferences:  3. Choose your EarthLink account, then click Advanced:  4. Erase the hostname of pop.earthlink.net:  5. Then enter the same setting, pop.earthlink.net – click OK: