Frequently Asked Questions about EarthLink Email

Where can I check my EarthLink email?

You can check your EarthLink email online by visiting hostingmail.earthlink.net. Alternatively you can also configure any email client on your computer using the EarthLink’s Web Hosting email settings.

What are EarthLink’s Web Hosting email settings

Webhosting supports POP3 and IMAP email service. Use the following server settings to configure your Mail Client.

POP account	IMAP account
Incoming mail server : securemail.hosting.earthlink.net Incoming port : 995 Authentication : Password SSL should be checked/turned  ON Outgoing mail server : smtpauth.hosting.earthlink.net Outgoing port : 465 Username : Your complete domain email address Password : Your domain password	Incoming mail server : securemail.hosting.earthlink.net Incoming port : 993 Authentication : Password SSL should be checked/turned  ON Outgoing mail server : mail.domain.com Outgoing port : 1025 Username : Your complete domain email address Password : Your domain password

Can I check my EarthLink email both online and through an email program?

Yes. To download email messages to your email program and also leave a copy on Webmail, set your program’s  Advanced account settings to  Leave a copy of messages on the server .

Note: Doing this may leave email messages on Webmail until you delete them from Webmail. Make sure to occasionally delete some messages from Webmail, otherwise, your mailbox will become full and stop receiving emails.

Special note for IMAP users: If you are using IMAP to check your email, make sure all of your devices and email programs checking that address are also set to use IMAP. Having different devices using POP and IMAP on the same email address can cause messages to not be saved when you view them in IMAP.  If you must use POP, make sure to set it to  Leave a copy of messages on the server if you want to see those messages with IMAP on another device.

For security reasons we don’t keep a copy of your password. At any time you can change your email password by logging into the Control Center at control.earthlink.net or call us on our toll-free number 1-800-955-0186. We recommend frequently changing your passwords to prevent your account from being compromised.

EarthLink Web Hosting offers a wide range of plans depending upon your needs. The number of mailboxes may differ from plan to plan. To know the number of email address available for your account visit The Control Center at  https://control.earthlink.net .

EarthLink offers 3 GB of storage per email address online. You can check the status for your storage by logging into Webmail:  https://hostingmail.earthlink.net . Once logged in, click on the  Preferences option from the left navigation bar and select  Data Usage .

 

Should I use Webmail or configure my Mail Client, what’s best?

You can use both or choose to use either one. EarthLink’s Webmail 7.0 comes with a wide range of features which can be found on the following link:  Introduction to Web Hosting Webmail 7.0

Using a Mail Client:

You can use a Mail Client to send and receive messages. The advantage of using a Mail Client is that the emails get stored on your Computer (using POP settings), and they can also be stored on the server by selecting  Leave a copy of messages on the server . You can read your downloaded emails without connecting to the internet and compose while offline. Once connected again to the internet, the emails can be sent.