Summary

The one-time payment will be charged to your card immediately and applied against the balance on your account. Please note that this will not change your current payment method.

Make a One Time Payment – Account Created on or after September 20^th, 2023

You can make a one-time payment on your account balance by visiting the New EarthLink My Account Portal.  Please note, if you use a different credit card to make this payment it will not change your current payment method.

1. Go to https://portal.earthlink.net and login with your account information.

1. Click on Make a Payment in the left-hand navigation menu.

1. Enter the amount you would like to pay in the Pay Other Amount box.

1. Select the Payment Method you would like to use.  You can add a new card if you like.

1. Select Continue

1. Confirm your Payment and then click the Confirm Payment button to complete the one-time payment transaction.

Make a One Time Payment in Legacy My Account – Account Created before September 20^th, 2023

You can make a one-time payment on your account by visiting https://myaccount.earthlink.net.

The one-time payment will be charted to your card immediately and applied against the balance on your account.  Please note that this will not change your current payment method.

1. Log into My Account https://myaccount.earthlink.net

1. Click on the Billing Information Link in the left-hand navigation menu.

1. Next to Current Balance, click the Make a Payment link.

1. At the top of the Make a Payment page, you’ll see your current balance.  Enter the amount you want to pay int the box at the top.  You will not be able to pay more than your current balance.

1. Select your Credit Card Type.

1. Enter your Credit Card Number.

1. For the Expiration Date and select the month and year.

1. Enter the CSV Number. The CSV number is located on the back of your credit card. It is the three digits that are not part of your credit card number.

1. Enter the Billing Name exactly as it appears on the credit card.

1. Enter your billing address information.

1. Click the Save Changes button to complete your one-time payment.