How to Make a One Time Payment

How to Make a One Time Payment


Summary

The one-time payment will be charged to your card immediately and applied against the balance on your account. Please note that this will not change your current payment method.

Quick Payments -
If you just want to make a quick payment on an account, visit https://pay.earthlink.net/, answer a few quick questions and you can make a payment on any of your accounts quickly and easily. 

Making a Payment through EarthLink's Account Management Portal page - 

NOTE:   EarthLink has introduced a new Portal for managing EarthLink accounts and is in the process of migrating accounts to the new Portal.  If you are not able to log into the Portal link below, please proceed down the page to the MyAccount section for details on how to update your Credit Card.

Portal - Make a One Time Payment 

You can make a one-time payment on your account balance by visiting the New EarthLink My Account Portal.  Please note, if you use a different credit card to make this payment it will not change your current payment method.

  1. Go to https://portal.earthlink.net and login with your account information.

  1. Click on Make a Payment in the left-hand navigation menu.

  1. Enter the amount you would like to pay in the Pay Other Amount box.

  1. Select the Payment Method you would like to use.  You can add a new card if you like.

  1. Select Continue

  1. Confirm your Payment and then click the Confirm Payment button to complete the one-time payment transaction.

 

Mobile App One Time Payment - EarthLink App

If your account required you to log into https://portal.earthlink.net you can also use the EarthLink -EarthLink app found in the iOS or Android mobile stores to make a payment.  Just look for EarthLink app in the appropriate store, install it and then login with your account information.  Click on the Account tab at the bottom of the page and then click the "Pay Now" option to make a one time payment.  You can also update your Payment Method using the "Manage Payment Methods"  button. 





MyAccount - Make a One Time Payment in My Account 

You can make a one-time payment on your account by visiting https://myaccount.earthlink.net.

The one-time payment will be charted to your card immediately and applied against the balance on your account.  Please note that this will not change your current payment method.

  1. Log into My Account https://myaccount.earthlink.net

  1. Click on the Billing Information Link in the left-hand navigation menu.

  1. Next to Current Balance, click the Make a Payment link.

  1. At the top of the Make a Payment page, you’ll see your current balance.  Enter the amount you want to pay int the box at the top.  You will not be able to pay more than your current balance.

  1. Select your Credit Card Type.

  1. Enter your Credit Card Number.

  1. For the Expiration Date and select the month and year.

  1. Enter the CSV Number. The CSV number is located on the back of your credit card. It is the three digits that are not part of your credit card number.

  1. Enter the Billing Name exactly as it appears on the credit card.

  1. Enter your billing address information.

  1. Click the Save Changes button to complete your one-time payment.
Mobile App One Time Payment - myEarthLink App
If your account required you to log into https://myaccount.earthlink.net you can also use the EarthLink - myEarthLink app found in the iOS or Android mobile stores to make a payment.  Just look for myEarthLink app in the appropriate store, install it and then login with your account information.  Click on the My Account tab at the bottom of the page and then click the "Pay Bill" option to make a one time payment.  You can also update your Payment Method using the "Change Payment Method" button. 



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