Freeing up email storage space

Freeing up email storage space

For instructions on how to free up Email storage space, visit our Knowledge Base article on the Web: Email Full or Email Bouncing

If you have maxed out your online storage for email, the act of downloading that mail to an email client may free up a great deal of space.

To check, sign in to Web Mail (https://webmail.earthlink.net) and check the storage meter in the upper-left corner of the screen.

Tips to avoid maxing out your email storage
  1. Every once in a while, follow the instructions given in the link above to free your storage space.
  2. Make sure that your email program is set up to delete messages off the server once you've downloaded them. You'll find a helpful walk-through at: Email Server Settings
  3. Purchase additional storage space through the EarthLink Portal by clicking on My Account Details and the More Email Space option. 





    • Related Articles

    • More Email Space FAQ

      More Email Space (MES) You can add additional email storage space to any EarthLink email address by accessing your account in the EarthLink Portal (https://portal.earthlink.net). This feature is only available to EarthLink customers with an ...

    • Email Full or Email Bouncing

      This article explains using Web Mail to clean out your EarthLink email storage space. Cleaning out storage space may help if people are unable to send you email, or you received an error message about reaching your email storage limit. To free up ...

    • Email Inactivity Policy

      EarthLink Email Inactivity Policy If you do not sign into EarthLink WebMail, MyAccount, MyEarthLink or EarthLink Portal for 90 days, we will stop delivering new messages until you access your mailbox again. Frequently Asked Questions What does ...

    • MyEarthLink Email Application

      EarthLink customers with EarthLink Domain Email addresses can use the myEarthLink app to check their email, manage contacts, weather and access news headlines. MyEarthLink's email features are available only to customers with an @earthlink.net, ...

    • EarthLink Email FAQ Update

      Answers to common EarthLink e-mail questions Frequently Asked Questions about EarthLink Email How many recipients can I put in a single email? EarthLink WebMail allows up to 100 recipients per email. Email clients may allow more recipients, Outlook ...