Email
Email Inactivity Policy
EarthLink Email Inactivity Policy If you do not sign into EarthLink WebMail, MyAccount, MyEarthLink or EarthLink Portal for 90 days, we will stop delivering new messages until you access your mailbox again. Frequently Asked Questions What does ...
End of Life - TLS 1.0 and 1.1
EarthLink Email - End of Life TLS 1.0 and 1.1 EarthLink Email will end support for TLS 1.0 and 1.1 on July 17, 2023. Email clients configured to use email encryption that cannot support TLS 1.2 will not be able to authenticate and receive email after ...
Risky Email Attachments
Risky Email Attachments While most email attachments are innocuous, you should always be wary of any unsolicited or unexpected attachments from someone you do not know. This is especially the case if the types of files are executable (.exe), batch ...
Did You Know?
Did you Know? This page provides updates on upcoming and recent changes to EarthLink WebMail. You can visit this page by clicking on the Did You Know link in EarthLink WebMail. Released July 2023 Authenticator App Support Added You can now add your ...
How to Report Fraud, Junk, and Spam Emails
How to Report Fraud Junk and Spam Emails On this page: Why Should I Report Suspicious Email? What is spam? What is Email Fraud or Phishing? Reporting Spam & Email Fraud - Phishing What should I do if I feel like my account has been compromised by a ...
How to Reset POP Settings for Apple Mail
1. Open Apple Mail 2. Click the Upper left, click Mail, Preferences: 3. Choose your EarthLink account, then click Advanced: 4. Erase the hostname of pop.earthlink.net: 5. Then enter the same setting, pop.earthlink.net – click OK:
iPhone POP Settings for EarthLink
1. Click on Settings, then click Mail: 2. Click on Accounts: 3. Click on your EarthLink account: 4. Click on the Account: 5. Click on Incoming Mail Server, Host Name: 6. Erase the host name: 7. Enter imap.earthlink.net, then click Done:
SpamBlocker Positive Whitelisting
What is a "Whitelist"? A whitelist is a term used when referring to a list of preapproved addresses you want to receive email from. In Web Mail, when you turn on spamBlocker, your address book serves as a whitelist. When you are using spamBlocker ...
How to Block an Email Address in SpamBlocker using EarthLink Web Mail
Requirements To follow the steps in this walk-through, you must be signed into EarthLink Web Mail. How to Block an Email Address in SpamBlocker using EarthLink Web Mail 1 After signing in to Web Mail, click on Edit next to spamBlocker located in ...
How to Unblock a Blocked Email Address using SpamBlocker in Web Mail
Requirements To follow the steps in this walk-through, you must be signed into EarthLink Web Mail. How to Unblock an Email Address in SpamBlocker using EarthLink Web Mail 1 After signing in to Web Mail, click on Edit next to spamBlocker located in ...
Email by Phone
Overview What is E-mail by Phone (EbP)? E-mail by Phone (EbP) is a service that lets you listen to your EarthLink e-mail messages over the telephone. Email by phone allows you to can call a toll free number from any domestic telephone and a ...
Moving mail from EarthLink Mailbox
Summary This article will show you how to export email from EarthLink Mailbox in a way that you can import it into Outlook Express, Windows Live Mail or other e-mail programs while preserving any images or attachments in individual emails. This is a ...
Email Abuse
EarthLink provides its customers with as much protection as it can from e-mail abuse. However, if you ever notice an instance of e-mail abuse, we encourage you to report all counts of the abuse and take the steps listed below to help prevent it from ...
E-mail Setup-Configuration
Overall Setup Server Settings Need to know your server settings so that you can setup your e-mail program? Visit Server Settings for EarthLink e-mail settings and EarthLink Server Settings for other e-mail settings. Configuring E-mail Account in ...
How to add a new email to your Account
If you have an EarthLink account that includes EarthLink email, you can reach out to our Email Experts at 888-327-8454 for assistance adding additional emails.
How To Setup Email On Android Phone or Tablet
This article shows you how to set up your email account on the mail app for Android OS. Add a New Email Account Open the mail app and navigate to the Settings section. Tap Add account. Tap Personal (IMAP/POP) and then Next. Enter your full email ...
How to setup an iPad to check EarthLink Email
Summary The following article will show you how to configure your iPad to check EarthLink E-mail. How to setup an iPad to check EarthLink Email 1 Click the Settings button. 2 Click the Other option 3 Enter in your Name, Email Address, Email Password ...
How to Adjust Your spamBlocker Settings In EarthLink Web Mail
Summary To Follow these steps you must be signed into EarthLink Web Mail. How to Set spamBlocker to Suspect Email Blocking 1 In Web Mail, click Edit next to spamBlocker located in the left menu section. 2 Click the Settings Tab. 3 Click the ...
Freeing up email storage space
For instructions on how to free up Email storage space, visit our Knowledge Base article on the Web: Email Full or Email Bouncing If you have maxed out your online storage for email, the act of downloading that mail to an email client may free up a ...
Email Full or Email Bouncing
This article explains using Web Mail to clean out your EarthLink email storage space. Cleaning out storage space may help if people are unable to send you email, or you received an error message about reaching your email storage limit. To clean out ...
How to Determine the Origin of an Email Message
To determine the origin of the email message, use the extended email headers to locate the IP address of the sender's mail server. Keep in mind that the header is always in the reverse when read from top to bottom. The first mail server listed is the ...
EarthLink Email FAQ Update
Answers to common EarthLink e-mail questions Frequently Asked Questions about EarthLink Email How many recipients can I put in a single email? You are limited to a maximum of 100 recipients per email in an email program like Outlook or 100 maximum ...
Questions about your current provider
On October 31, 2020, EarthLink’s contracts with some of our technology providers ended. This change will affect our customers, so we are here to help with a few options for you. Please note, if you use an EarthLink email address as part of your ...
How to set up Mozilla Thunderbird to send and receive emails v2
Summary Note: The information in this article is for informational purposes only and is provided as a courtesy to our customers to help address common problems they are having. The subjects that it covers and the fixes that it describes are not ...
EarthLink IMAP Email Setup
IMAP Email Is Now Live For all EarthLink Customers! EarthLink is excited to announce that IMAP Email Service is now available to all EarthLink customers. What is IMAP? Internet Message Access Protocol, IMAP for short, is a different way of checking ...
How To Setup Mozilla Thunderbird
How to set up Mozilla Thunderbird to send and receive emails 1 You will need the server settings for your e-mail address. Go to EarthLink Server Settings// to get these settings. 2 Open up Mozilla Thunderbird. Note: If you have never configured, or ...
How to Add EarthLink Email account to Outlook dot com
How to Add EarthLink Email account to Outlook.com 1 Open Internet Explorer and type http://Outlook.com. 2 Enter your microsoft account username and password and click Sign In. If you don’t have a Microsoft account, create one. 3 Once logged in ...
Setting Up Your Email Program
Setting Up Your Email Program for Your EarthLink Email Address Select the email program from the list below that you would like to set up. EarthLink is excited to announce the launch of our MyEarthLink App for iOS and Android devices. Click Here for ...
Phisher 101 What is Internet Fraud and ID Theft
Summary The information below will help you protect yourself from phishers and other forms of Internet fraud. Phisher 101 What is Internet Fraud? What is ID Theft? What do I do if I've been scammed? Tips for Avoiding Scams Recognizing Legitimate ...
Outlook 2016 - How to add an email account
Summary This article will guide you step by step on how to add an email account to Outlook 2016. 1 Open Outlook 2016 and click on the File tab on the top left of the page. 2 Click on the Add Account button under Account Information. 3 On the Welcome ...
Mail for Mac OS X 10-8-5
Summary Mail for Mac OS X 10.8.5 - First Time Set Up. This article will guide you to set up your EarthLink e-mail account in this version for Macintosh. 1 You will need the server settings for your e-mail address. Go to EarthLink Server Settings to ...
Mail for Mac OS X 10.4 First Time Set Up
1 You will need the server settings for your e-mail address. Go to EarthLink Server Settings/ to get these settings. 2 Open Mail. 3 Click the Continue button. 4 Click the Account Type popup menu and select POP. 5 In the Account Description field, ...
Mail for Mac OS X 10.2 Adding an Email Account
Mail for Mac OS X 10.2 Adding an Email Account Summary This article is about Mail for Mac OS X (10.2) - Adding an Email Account Adding an Email Account 1 You will need the server settings for your e-mail address. Go to EarthLink Server Settings/ to ...
Mac OS X - How to Set Up Entourage to Send and Receive Email
1 You will need the server settings for your e-mail address. Go to EarthLink Server Settings// to get these settings. 2 Open Entourage. 3 In the First name field, type your first name. 4 In the Last name field, type your last name. 5 Click the right ...
Mac OS X 10.5 - 10.7 Manual Setup of Mail
Summary In Mac OS X 10.5 - 10.7, the Mail application has been redesigned for easier use and set up. This article illustrates how to manually setup your EarthLink e-mail account in Mac OS X 10.5 - 10.7. 1 You will need the server settings for your ...
How to Set up Email Forwarding in My Account
How To Setup Email Forwarding Summary Email forwarding allows you to redirect email sent to your EarthLink Email address to another address. This can be helpful when you want to keep a copy or automatically share your email to more than one address. ...
How to Set Up Mail for Mac OS X 10.0 or 10.1 to Send and Receive Email
Summary Use the following steps to check that your email settings are configured correctly to send and receive email using Mail for Mac OS X. Note: The information in this article is for informational purposes only, and is provided as a courtesy to ...
How to Send an email using People App in Windows 10
Summary This article explains the steps to send mail using the People App in Windows 10. What is People App in Windows 10? The People App in your Windows 10 PC is your address book. You can add your contacts in the app and keep in touch with your ...
How to Determine The Origin of an Email Message for Reporting spam or Virus
Summary To determine the origin of the email message, use the extended email headers to locate the IP address of the sender's mail server. Keep in mind that the header is always in the reverse when read from top to bottom. The first mail server ...
Configuring Email on iPhone
How do I check my EarthLink email on my iPhone Summary EarthLink Mobile Mail EarthLink’s Mobile Web Mail page offers a quick way to check your email from any web enabled phone without having to configure any software. Just point your phone’s browser ...
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