EarthLink Business Secure

EarthLink Business Secure

Summary

EarthLink Business Secure powered by Norton provides Small Businesses with the cybersecurity and safety solutions.  Business Secure is a suite of tools that provide Small Businesses protection from viruses, malware, keyloggers, malicious websites, dangerous attachments and other common hazards found on the internet.  Business Secure also provides businesses with a military-grade AES-256 encryption VPN solution to protect their data when connecting to Wi-Fi networks so businesses can rest assured their browsing, email, banking and other activities are safe from prying eyes.

Business Secure goes even further than just protecting your devices by Utilities Ultimate, a series of tools to keep your computers up and running, and Dark Web Monitoring key personel.   Dark Web Monitoring lets businesses add contacts for a total of five key people in their company and get notifications if their sensitive information is detected on the dark web.

Frequently Asked Questions


EarthLink offers a suite of plans that are suited to a wide range of needs.   You can chose between just the basics or full featured plans that include LifeLock.  
  1. Business Secure w/ VPN 6 Device - Protection for up to 6 devices, 250GB of Cloud Storage, Utilities Ultimate for $7.95 a month. 
  2. Business Secure w/ VPN 10 Device - Protection for up to 10 devices, 250GB of Cloud Storage, Utilities Ultimate for $11.95 a month. 
  3. Business Secure w/ VPN 20 Device - Protection for up to 20 devices, 250GB of Cloud Storage, Utilities Ultimate for $18.95 a month. 

You will receive an email from EarthLink with a link that will direct you to https://my.norton.com where you will need to create a unique Norton login to access all your subscription features and the installation software.   Please use the link in the email as it contains your account's unique ID code which will help Norton recognize your account.  Once you have reached the site and created your profile, you can click the Download button on the main page to install the software.  Note, software is available for Windows PCs, Macs, iOS and Android devices. 

How do I scan for Malware or Viruses?

Once installed, EarthLink Business Secure will continually monitor and routinely scan you system automatically, however if you want to run a scan yourself you can easily. Open the Norton 360 software you have installed on your computer and click the Scan menu.  You can then select from a Smart, Quick or Full Scan.  Smart scans look at commonly infected areas.  A Quick scan will go a bit more in-depth and a Full Scan will scan every file on your computer

What is Dark Web Monitoring?

There are three layers to the internet as we know it. The Surface Web are all the free to access sites you know like EarthLink, Google, or Amazon.  This webpage you are on right now is part of the Surface Web.  Next there is the Deep Web where you are required to use a specific URL or login to access financial, legal or medical records.  Below the legal and commonly used Surface and Deep web levels is what is known as the Dark Web.  While not all parts of the Dark Web are necessarily bad, the often unregulated use of encrypted sites and private communication used on the Dark Web make it an easily abused place to sell illegal items or information such as stolen credentials or personal information that could be used to steal access to someone's logins or their identity.  

Dark Web Monitoring, which is provided by all levels of EarthLink Business Secure for up to 5 employees of your company, allows you to enter some key information about yourself that Norton will use to continually scan the Dark Web for your information being offered.  Dark Web Monitoring can let you know if your login information is suddenly available on the Dark Web.  Common things that are discovered are logins for websites you use that have been compromised at some point.  Dark Web Monitoring alerts will let you know you need to change your passwords and play close attention to your identity.  Keep in mind Dark Web Monitoring is only an alert system and does not offer expert or legal protections.

I have free virus protection from someone else, do I need Business Secure?

Free solutions often only offer the lowest levels of protections and may only protect you from the most basic of risks.  EarthLink Business Secure is powered by Norton 360 and provides a host of features and solutions to keep you protected that go beyond just basic virus scanning.  Norton 360 includes advanced real-time threat protection, virus protection, malware protection, ransomware protection, phishing protection, smart firewall to block attempted malicious in or outbound connections to/from your device,  parental controls, VPN and even Cloud Based encrypted backup for your important files so you have the extra assurance of knowing that your most important files are safe and sound should anything ever happen to your computer.

I don't browse risky sites, why would I need virus protection?

Risks do not always come solely from browsing risky websites.  Email attachments are still a driving reason for virus spread.  Also low quality ads on websites could link to compromised webpages that may try and install malware on your computer.  Business Secure protects you from all the different avenues malware could make it on your system even scanning new storage devices attached by USB to be sure they do not have malicious software on them.

Yes!  Business Secure's Android app will scan your Android device for any malicious applications or software.  Just visit https://my.norton.com, click the Download button and select the Send Download Link option to send a message to your Android device what will link you to the correct application in the Google Play store.  Alternatively, you can just look for the Norton 360 Antivirus and Security app in the Google Play store and sign-in with the same username and password you used at My.Norton.com.  

Yes!  Simply go to the iOS store and look for the Norton 360 Antivirus and Security app.  Sign in with the same information you used when setting up your Norton account at https://my.norton.com.  

How do I know how many devices I have being used?

Login to https://my.norton.com and click on the My Devices tab at the top of the page for a full list of any devices you have running Norton software.

What are the minimum system requirements for Business Secure?

Windows System Requirements
For Windows users, Norton products support Microsoft Windows 11 (all versions), Windows 10 (version 1703 and above), Windows 8.1, and Windows 7 with Service Pack 1 or later.  Hardware requirements typically include a 1 GHz or faster processor, 1 GB (32-bit) or 2 GB (64-bit) of RAM, and 16 GB (32-bit) or 20 GB (64-bit) of available hard disk space. An active internet connection is also required for most Norton applications.

Mac System Requirements
Mac users should ensure their devices are running Mac OS X 10.13.x or later for many Norton products.  Specific hardware requirements include a Mac computer with an Intel Core 2 Duo, i3, i5, i7, or Xeon processor, or Apple Silicon (M1, M2, M3 & M4), along with 2 GB of RAM and 100 MB of available hard disk space. An active internet connection is necessary for LiveUpdate and other functionalities. 

Mobile Device System Requirements (Android & iOS)
For Android devices, Norton products typically require Android 8.0 or later, with some applications needing Android 10.x or later. The Google Play app must be installed.  An active internet connection is required.
 
iOS users need
iPhones or iPads running the current and previous two versions of Apple iOS.  Ab active internet connection is required.



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