My Account

My Account

EarthLink My Account is a new quick, easy, and secure website where you can manage almost every aspect of your EarthLink account that began rolling out in mid-2023.  

Here is a list of some of the features found in EarthLink My Account. 
  1. Plan Details 
    1. Review and manage your current products and services
    2. Add new products and services
  2. Make a Payment
    1. Easily make a payment on your account
    2. You can also make a one time payment on your account at
  3. Billing Information
    1. View Invoices
    2. Update your payment method
  4. Contact Information 
    1. Update your Contact information 
    2. Manage your Contact Preferences
  5. Account Security
    1. Change your password
    2. Setup Multi-Factor Authentication
To make changes to your account, you will need to login with the email address registered with your EarthLink account.  This would be the email address you gave us when you first opened service with EarthLink. EarthLink Customers with an,, or other EarthLink email address, you will want to login with your Primary EarthLink email address.  

As the new My Account page is still be rolled out, customers that have been with EarthLink for more than 2 years may need to visit to make changes to their account until their account is migrated over to the new page.  

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