Moving
Relocating?
Take EarthLink with you! Use Contact Us to Start
a live chat, text 888-441-9144 and let us know where
you’re going.
There are a few items to check off to make this a
smooth process:
1. Account
must be in good standing with no pending change (Speed Upgrade/Downgrade)
2. Must
have an active credit card on the account
EarthLink Fiber/Internet
Policies regarding Relocation
1. There
is no charge for installation during a relocation
2. The
new relocation order will begin a new term with a new Early Termination Fee
(ETF)
3. If
you are currently within term, this ETF is waived upon completion of the
relocation
Need to keep EarthLink Internet at your current
and new address?
You can choose when to close your existing service
plan. Our Support Team can set your account to close on a specific date or to
close automatically when your new service plan is installed.
5G Wireless Home Internet
Take EarthLink with you! Use Contact Us to Start
a live chat, text 888-441-9144 and let us know where
you’re going.
In most scenarios, you can even keep the same modem/router!
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