More Email Space FAQ

More Email Space FAQ

More Email Space (MES)

EarthLink More Email Space is a premium email service that allows EarthLink customers to expand their mailbox capacity with additional storage (in addition to the default storage as dictated by their billplan).  Extra storage can be used to store more email and email attachments on the EarthLink servers.

The Default amount of storage space on the server for an EarthLink Email Address is 100-300 MB.  EarthLink Customers can increase their storage space to one of the following three levels.

  1. 1000mb/One Email Address = For $2.95 a month, you can add 1000 MB additional storage for 1 mailbox
  2. 2000mb/One Email Address = For $3.95,  a month, you can add  2000 MB of additional storage for 1 mailbox
  3. 3000mb/Multiple Email Addresses = For $4.95 a month, you can add  3000 of additional storage for each active mailboxes under a single account.  This means if you had an internet account with 8 email addresses on it, each address would have 3000 MB of storage added to them.  (Restricted to customers who have an Internet Connection product or who are purchasing software through EarthLink as part of a monthly service.  3000 MB of storage is restricted to consumer products only and is not available to EarthLink Business or Web Hosting customers at this time.) 

How do I sign up for More Email Space?

You can add More Email Space by visiting Earthlink MyAccount at https://myaccount.earthlink.net.  Click on Email Profiles and select the email address you would like to add more space to and then click the edit icon across from Email Space under that address.  You can chose from the available options on the next page.  Note:  If you do not have access to https://myaccount.earthlink.net, yo upgrade, downgrade, or cancel this More Email Space, please call (866) 631-5205 and a customer service agent will assist you.

If you would like to sign up for the 3000mb option, you will need to use the Email Space option under your "Primary Profile".  This is the main email associated with your account.  Adding the 3000mb option will apply 3000mb of storage to all of the email addresses under your Account User profile.



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