How to Update Your Credit Card Information

How to Update Your Credit Card Information


NOTE:  EarthLink has introduced a new Portal for managing EarthLink accounts and is in the process of migrating accounts to the new Portal.  If you are not able to log into the Portal link below, please proceed down the page to the MyAccount section for details on how to update your Credit Card.

Portal 
Follow the steps below to learn how to update the credit card information for your EarthLink account.
  1. Go to https://portal.earthlink.net and login with your Account information
  2. Click on Billing Information
  3. Scroll down and click on Payment Method - Manage Payment Method
  4. You can edit or Add New Payment information on this page
  5. Click Save when you are done. 


MyAccount 
Follow the steps below to learn how to update the credit card information for your EarthLink account.


1

Open any Web browser (like Internet Explorer, Safari etc.)

2

In the Address field, type http://myaccount.earthlink.net and hit Enter.


3

Once the MyAccount page is pulled up, enter your EarthLink email address (e.g.,youremailaddress@earthlink.net) followed by the password and click Sign In.


4

After signing in, from the MyAccount home click on Billing Information.


5

From the Payment Method section, click on the Edit button.


6

If your current payment method is something other than credit card, click on Change payment method to credit card.


7

Enter the credit/debit card details and kindly go thru the automatic payment disclaimer, tick the check box. Now,enter the billing address as per the credit/debit card and click Save Changes.
Once the changes have been saved you will be able to see the new card reflecting on the MyAccount.

Note:  we no longer accept prepaid cards as a mode of payment.






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