EarthLink Support

EarthLink Web Hosting My Account


Summary

The EarthLink Web Hosting My Account page provides you direct access to make changes to your EarthLink Hosting account billing and billing information. You can update your payment method or view upcoming charges from the My Account page.

You can login to https://myaccount.earthlink.net/cam/whlogin.jsp directly or go to https://myaccount.earthlink.net and click on Web Hosting / Parked Domain under Manage other EarthLink Products:

Login is simple. You will need to log in with your domain name (without the www. part), and password. By default the password for My Account and Control Center is same until it’s changed.


OR


The EarthLink Web Hosting My Account Features

My Account Home

Billing Information

Contact Information

Control Center



My Account Home

The My Account Home page provides you with a quick look at your hosting account information. You can see the following information on this page.

  • Billing contact email address
  • My Account password change
  • Next Invoice Date
  • Current Balance
  • Last Invoice date


Password change criteria: 

It is important to maintain a secure password to prevent hackers taking access of your account.  One of the easiest things you can do to secure your account is to routinely change the password. Here are the specific requirements for the new password. 

  • All passwords must be between 8-12 characters
  • All passwords must contain at least 3 of the following
  • Upper Case letter
  • Lower Case letter
  • Number
  • Special character from the following: @ # $ %

Note:  Special characters are limited to the above options.  Previous special characters that are no longer listed are not available for password usage at this time. 



Billing Information

You can find you billing details under the Billing Information as per EarthLink’s records.  If you need to change your billing address or payment method, click the Edit button in the appropriate section. You can also make a one-time credit card payment to clear any current balance, without changing your payment method.

Features on the Billing Information page

  • Last Invoice Date  - View past invoices by clicking the View link across from Last Invoice Date. You can view total of 15 past invoices including the latest one.
  • Invoice Method - Change your invoice method by clicking the Edit button across from Invoice Method.
  • Options are Email, US Postal Mail and both Email and US Postal Mail depending on how you are paying.
  • Pending Charges and Credits - View Pending Charges.
  • Current Balance - See your current balance and Make a Payment by clicking on the Make a Payment link.
  • Payments can be made by credit card.
  • Billing Email Address – You can change the address, bill inquiries are sent to by editing the Billing Email Address.
  • Payment Method – You can change your payment method by clicking the edit option.
  • Options include Credit Card and Bank Draft.
  • Billing Address – Edit your billing address information in EarthLink’s system.



Contact Information

The Contact Information page shows the address, phone and email information you have provided to EarthLink.  You can change any of this information by clicking the Edit button to the right of the section you want to change. 

Additionally, you can opt out of receiving communications from EarthLink about special promotions and new services. We do not sell or rent your personally identifiable information to third parties for marketing purposes and only use your information in accordance with our privacy policy.  Contact Preferences you can change include:

  • Email
  • Telephone
  • U.S. Postal Mail
  • Information Gathering



Control Center

The Control Center option will take you to the EarthLink Web Hosting Control Center where you can make changes to your hosted domains.  




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