How do I check my EarthLink email on my iPhone, iPad and iOS Devices
Summary
EarthLink WebMail
EarthLink’s WebMail page offers a quick way to check your email from any web enabled phone without having to configure any software. Just point your phone’s browser towards https://webmail.earthlink.net and login with your EarthLink email address and password. You will be able to check your email as well as send messages directly from the WebMail page.
Check your EarthLink Email with the myEarthLink App
They easiest way to access your EarthLink email on the go is with the myEarthLink iOS mail app. The mail app will let you send and receive email as well as keep tabs on local weather and news.
Using the iOS Mail App
iOS makes it easy to configure your device to check any email address, including EarthLink Email using nothing more than your email address and password. Before starting, make sure you have updated your iOS application to the latest version.
- Open your iOS device Settings app and search for Mail
- Select the Mail Accounts option
- Under Accounts, click on Add Account
- Select the Other option
- Select Add Mail Account
- Name - Enter your Name (this is the name you want people to see when your email shows up in their Inbox)
- Email - Enter your Email address
- Password - Enter your Email Password
- Description - Give the account a descriptive name like "My EarthLink Email" or something similar
- Click Next (top right of the screen)
- Your iOS app will now look up your email settings and verifying your address and password are accurate
- The next screen will be Mail and Notes. Make sure the Mail button is set to active (it will be green if active). If you want Notes you create on your iOS device to copy to your email, make sure it is selected as active as well.
- Click the Save button on the top right.
- Done! Return to your iOS desktop and open the "Mail" app to view your email.
MindSpring.com, ix.netcom.com and other Non-EarthLink.net Email Addresses
iOS devices using a preset list of settings to automate email setup. EarthLink does not have control over the information iOS devices use and this data often lacks information for rarer domains like @mindspring.com, @ix.netcom.com, etc. In order to force a proper IMAP email setup for these domains, you will need to follow the workaround detailed below.
- Follow steps 1 through 6 above.
- When asked to put in your email address change your email so it ends with @earthlink.net. Ex. Bob11122@mindspring.com would be entered as Bob11122@earthlink.net.
- Complete the rest of the steps and click Next to trigger a failure (this is expected) and click OK
- On the next screen, make sure IMAP is selected at the top.
- Correct all the email address lines by changing them back to your @mindspring.com (or other domain) email address. There are three fields to change.
- Email - change to your correct email address
- Incoming Mail Server - Change User Name to your full email address
- Outgoing Mail Server - Change User Name to your full email address
- Click Next and follow the remaining steps to setup the Mail app.
Troubleshooting iOS Email Setup Issues
The most common issue you may run into when setting up email on an iOS device will be entering the wrong password. If after step 12 above you are given an error similar to "Cannot Get Mail: The user name or password for smtp/imap.earthlink.net is incorrect" you will need to double check your entries and try again. Click Ok. From here you can either click Cancel and start over again or you can manually review your settings. You can tap on a field to edit the settings.
- Make sure your email is spelled correctly
- Incoming Host Name should be: imap.earthlink.net and the User Name should be your full email address (check the spelling)
- Tap on Password and re-enter your password.
- Outgoing Host Name should be: smtpauth.earthlink.net and the User Name should be your full email address (check the spelling)
- Tap on Password and re-enter your password
- Click on Next and let your iOS device reverify your settings
Using POP3 Email Settings on an iOS device (NOT RECOMMENDED)
POP3 is an older means of checking email and is NOT recommended for use on iOS devices. POP3 may result in email being removed permanently from the server and thus not available on other devices. iOS devices, by default, will not attempt to setup POP3 settings. In order to use POP3, you will have to intentionally put in the wrong password during the setup process to get to the manual setup screen.
- Follow the same steps as above, but when you get to step 9 Password enter the wrong password. Complete the settings and click Next.
- On the error screen saying that it Cannot Get Mail, click on OK
- On the top of the New Account settings screen, click the POP option.
- Make the following changes:
- Incoming Mail Server
- Host Name: pop.earthlink.net
- NOTE: If your email is @mindspring.com, use pop.mindspring.com
- NOTE: If your email is @ix.netcom.com, use pop.ix.netcom.com
- User Name: Remains your full email address
- Password: Re-enter your correct password
- Outgoing Mail Server
- Host Name: smtpauth.earthlink.net
- NOTE: If your email is @mindspring.com, ix.netcom.com or another EarthLink email domain name, you will still use smtpauth.earthlink.net as it works for all EarthLink domains.
- User Name: Remains your full email address
- Password: Re-enter your correct password
- Click Save (top right)
- Done! Return to your iOS desktop and open the "Mail" app to view your email.