• View the source of your HTML file and make sure that the ACTION is correct as per the instructions and that the two hidden fields appendfile and thankURL are present.
• If the two hidden fields are present, make sure that the cases are correct as per the instructions.
• Double check your HTML file for any HTML errors. An HTML tag that was not properly closed can cause the form not to work.
• Ensure that a world-writable directory called data exists on your web site. If you are not sure of this, send a message to EarthLink Web Support and ask if the data directory on your web site has been set world-writable.

I can see the thank you page after I press the Submit button but I don't see any file inside the data directory.

See the possible causes for the first error message above. Most likely, one or a combination of the possible causes is the reason why the file formresults.txt did not get created on your web site.

Forms Menu
Appendto Script Basics
Confirmation Page
Putting It All Together